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  • Writer's picturePei Wen

What Are the Key Questions for Parents When Visiting Childcare Facilities?

As a parent, choosing a childcare center for your child can be a daunting task. There are so many options out there, and it can be hard to know where to start. One important step in the process is to tour the facilities you are considering. Here are some questions you should ask when touring a childcare center to help you make the best decision for your child:

What is the center's philosophy on childcare?

When choosing a childcare center, it's important to understand their philosophy on childcare. A center's philosophy should be reflected in their daily routines, curriculum, and discipline policies. As a parent, you want to make sure that the center's approach aligns with your values and parenting style.

For example, if you value a structured routine for your child, you may want to choose a center that has a consistent schedule for naps, meals, and playtime. If you prioritize early childhood education, you may want to choose a center that has a well-developed curriculum that promotes learning through play and exploration.

In addition to understanding the center's approach to daily routines and curriculum, it's also important to ask about their discipline policies. How do they handle behavioral issues? What is their approach to discipline? Do they use positive reinforcement or punishment? Make sure that their approach aligns with your parenting style and values.

By asking about the center's philosophy on childcare, you can ensure that your child is receiving the care and guidance that aligns with your beliefs and values. This will give you peace of mind as you go about your day knowing that your child is in good hands.

What is the staff-to-child ratio?

The staff-to-child ratio is an important factor to consider when choosing a childcare center for your child. This ratio refers to the number of caregivers or teachers assigned to a group of children. The lower the ratio, the more individualized attention your child will receive, which can promote better development and a safer environment.

For infants, the ideal ratio is one caregiver for every three infants. Infants require a lot of attention, and having a low ratio ensures that each child's needs can be met promptly. For toddlers and preschoolers, the ideal ratio is one caregiver for every four to five children. This allows for a good balance of individualized attention and social interaction with peers.

It's also important to consider the qualifications and experience of the caregivers. Experienced caregivers who have received proper training and education can provide a nurturing and safe environment for your child, even with a higher staff-to-child ratio. However, a low ratio is still preferred to ensure that each child receives individualized attention and care.

When touring a childcare center, make sure to ask about their staff-to-child ratio and observe how the caregivers interact with the children. A good ratio and attentive caregivers can help provide a positive and enriching experience for your child.

What are the safety and security measures in place?

When it comes to your child's safety and security, it is crucial to ask about the measures that the childcare center has in place. Start by asking about the center's entrance and exit procedures. Are there secured entrances and exits that require a code or a keycard? This is important to ensure that strangers cannot enter the center without authorization.

Inquire about the center's emergency plans in case of a fire, natural disaster, or other emergency situations. Are there fire extinguishers, smoke detectors, and other safety equipment available? Are the staff members trained in emergency procedures and evacuation drills? Knowing that the center has a plan in place for potential emergencies can give you peace of mind.

Another important safety aspect to consider is the staff's training in identifying and reporting signs of abuse or neglect. Ask if the staff has undergone background checks and if they are trained in recognizing the signs of abuse or neglect. It is crucial that the center has policies in place to handle these situations and report them to the proper authorities.

Overall, safety and security measures are critical in ensuring your child's well-being. Don't hesitate to ask questions and ensure that the center takes safety and security seriously.

What is the communication process between staff and parents?

Having effective communication between staff and parents is crucial in ensuring that your child receives the best possible care. You want to be informed of your child's daily activities, progress, and any concerns or issues that may arise. Therefore, when touring a childcare center, it's important to ask about the communication process between staff and parents.

Many childcare centers have policies in place for daily updates, such as providing a daily report or log of your child's activities and milestones, such as naps, meals, and diaper changes. This can be helpful for parents who want to stay informed and involved in their child's daily routine.

In addition, you may want to ask about progress reports or parent-teacher conferences. These are opportunities for parents to discuss their child's development and any areas that may need improvement. They can also be a chance to discuss any concerns or issues that may have come up since the last update. Knowing how and when these meetings are scheduled can help you plan your own schedule and stay on top of your child's progress.

Choosing a childcare center can be overwhelming, but by asking these important questions and doing your research, you can feel confident in making the best decision for your child's wellbeing and development.

Genesis Childcare 1989 - Your choice of childcare

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Since 1989, Genesis Childcare 1989 (Tampines) has been a leading early childhood education. Our preschool, infant care, and childcare center is now recognized as one of Singapore's most adored and admired early childhood institutions. Our core values focus on the children's needs and their interests. To date, we have nurtured and educated more than 3459 children in our Tampines childcare and over hundreds of students in our infant care Tampines. Genesis began with the intention to help each child become a lifelong learner with good dispositions towards learning.

At Genesis Childcare 1989 (Tampines), our focus is on educating children about the importance of healthy eating and providing them with nutritious, well-balanced meals. Our dedicated teachers are not only passionate and caring but also enthusiastic and encouraging towards the children's learning and development. We strongly believe that the children's environment serves as their third teacher, and we ensure that it is designed to meet their learning and developmental needs. Our learning environment is carefully crafted to enable children to build upon their existing knowledge and enhance their learning experience through interactive engagement.

Visit Nurture Infant House if you're looking for Tampines infant care or infant care in Tampines. It is intended for infants aged 2 to 18 months. You can find out more about our Tampines infant care here.

Book a school tour now! Click here to read our Google reviews too!


Genesis Childcare 1989 (Tampines)

Blk 433 Tampines Street 43 #01-63/65 S(520433)

Nurture Infant House (Tampines)

Blk 433 Tampines Street 43 #01-61 S(520433)

Nurture Infant House (East Coast)

715 East Coast Rd, Singapore 459067

Opening hours: Monday to Friday (7am to 7pm) & Saturday (7am to 2pm)

Public Bus services: 8 / 21 / 28 / 29 / 293

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